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Frequently Asked Questions

Do you have any Questions, Please Read the Frequently Asked Questions Below, still haven’t got the answer? Please contact us through contact us Page

Do I need and account to place an order?

Having an account on our website is really very useful. It helps you as follows:

  • Place Order easily.
  • Speed your way through checkout.
  • Track your orders easily.
  • Keep a record of all your purchases.

Please Do Check out and accept Dreams 24 X 7  Privacy Policy and Terms & Conditions before creating your account.

 

What Payment Methods are accepted on My Dreams?

At My Dreams we accept Online Bank Transfers and Cash On Delivery Only.

What Shipping Methods are available at My Dreams?

At My Dreams we deliver through our own delivery team within Lahore

How do I place an order?
Order placement is as simple as 1,2,3. You simply have to choose the product you want to buy, check for its variants, and add it to the cart. The next and most important step is to make the payment through online banking and sending us your order id and payment Screenshot or you may select Cash On Delivery option also, to confirm your order placement.

Are all Products on My Dreams New and Unused?
Yes, at My Dreams we only offer 100% new and unused products.

How long will it take Receive my order?

Currently, as we are delivering only in Lahore, So as soon as you confirm your order within working hours, we will dispatch your order. Orders received after working hours will be delivered on next day

What is your Return Policy?

Our Return Policy is very simple and straight forward. Once your order is delivered at your doorstep, You can check it. If you don’t like to keep it please return it to the rider at once.

What is your refund policy?

Our Refund policy is also very simple and straight forward. Any product ordered by you is refundable as long as you have not opened it’s genuine packing and it is not used. 

We provide refunds for payments transferred through online banking as soon as we have received the product back and found it’s original packing intact.

How Should I Contact if I have any queries?
If you have any queries and or suggestions please contact us through our contact us page.

Where can I find more detailed information about any product?
Information regarding your product is described in the ‘Key Features’ section at the top of the product page. More detailed information can be found on the ‘Description’ and ‘Specifications’ tabs on the product pages.

Still need more info, don’t hesitate to contact us.

Are all products on My Dreams original and genuine?
Yes, we are committed to offering our customers only 100% genuine and original products. We take all neccessary actions to ensure this.